Archive for November, 2008

        1. Brand Management. 

When you send out a press release you control what is said about you, your product, your services or your company. You can describe your benefits and portray your message exactly the way that you want. This way, when someone searches for your name, they will find and read press releases containing the message that you designed.

       2. Traffic

If you send out a compelling, timely press release you have the potential to drive hundreds, even thousands, of visitors to your site. 

       3. Backlinks

The more backlinks that you have leading to your site from high page rank sites, the better your site will rank. Press release sites are generally considered authority sites by the search engines and many of them have very good page rank, so when they link to your site, it benefits you.

     4. Credibility

When people search for information on your site and your product, and they find your professionally written press release, it gives your company an air of authority and makes even a tiny one-person operation appear large and professional. 

      5. Damage Control

Sometimes, unfortunately, a situation may arise where negative things are being said about you or your company. You may not be able to get that information removed, but you can counter by making sure that your own positive message and if necessary, response, is all over the internet and is as visible as possible – sometimes crowding the negative information off of the search engine’s front pages.

   

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  1.  To promote a new product
  2. To launch a new website or blog
  3. To announce a contest
  4. To announce hiring someone
  5. Seasonal promotions
  6. To promote a charitable campaign
  7. To announce a merger or strategic partnership
  8. If you’ve won an award or competition
  9. If you’ve been recognized by an industry organization
  10. To tie in your product or service with a national trend – the economy, the real estate market, etc.

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The holiday season is likely to be tough on most business owners this year, but you know what makes it tougher? Being invisible, so no customers can find you.

You know what helps make you visible?

How did you guess I was going to say press releases?

This being the season of giving, you most DEFINITELY want to show everyone that you and your business are good citizens and members of the community.  Contributing to charitable causes is a great way to get picked up by the media. And they score you karma points and make you feel good about yourself.

So pick a cause that you want to contribute to, and send out press releases to announce your charitable giveaway. Timely suggestions – a homeless shelter, a battered women’s shelter – these are really vulnerable populations who could use a pick-me-up this holiday season. 

Now: 

1.) If you have a brick and mortar business, find out what your charity needs, and ask your customers to help. Put up a poster in the front of the store, set out a big basket, and solicit donations of clean clothing, canned goods, etc. Write up a press release and send it to all of the local media to let them know about this. Before you send it out, find out the appropriate contact person at each media outlet, and when it is best to submit a press release to them.

2.) Get together with a group of other merchants to make the charitable campaign even more powerful – and list all of the stores on the press release, and talk about how you came together during the holiday season to create a happier holiday season for everybody. Perhaps all the stores on your block or in your strip shopping center would get in on this. Perhaps you can come up with complimentary gifts from area stores – say you own a beauty salon. You contribute toiletries to the local homeless shelter or battered women’s shelter, a shoe store contributes shoes, a clothing store contributes clothing, a grocery store contributes food, etc. 

3.) If you only have an online business, or your business does not lend itself to having customers stroll in and donate, you can still do this. Announce that you are offering a certain product or service for 20 percent off and all the proceeds for a certain time period – a day, a weekend – will go to charity. Send out the press release to online press release services announcing your giveaway. 

4.) Aside from charitable giving, there are other holiday promotions that can be done. Send out press releases to announce holiday specials, new products, sales, etc.

5.) Hold a contest and send out press releases to announce it. Make sure it has a holiday theme. Thanksgiving dinner for six delivered to someone’s home on Thanksgiving…a weekend getaway or a spa day for 2 during the holidays…maid service to clean up after holiday dinner…and so on. 

6.) Have Santa come to your store and send out a press release announcing it. Even better – Santa, a sleigh kids can sit on, and (most likely fake) reindeer. Fabulous photo opportunity! 

7.) Have a holiday decorating contest for kids, display all of the entries, and send out a press release announcing it and awarding prizes.

8.) Form a Christmas Caroling group with local merchants, go to senior citizen centers to perform Christmas Carols, and hand out gifts, and, you guessed it – announce this in a press release.  Do the same at a local children’s hospital.

9.) Have a mailbox for letters to Santa set up in your store, and answer all of the letters to Santa. Announce this in a press release.

10.) Collect hot selling items like a wii or an iphone, and raffle them off for charity at a holiday event. Did I mention, announce this in a press release? 

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If you are in business today, whether it is primarily offline or online, it’s extremely important that you monitor what people are saying about you. 

People may be praising you to the high heavens and recommending you to others – you should track them down and thank them! It’s unexpected and makes a huge impression. People may be furious at you and trashing you online – you should find out what’s wrong and fix the problem. Or at the very least present your side of the story.

When I griped about elance on Twitter, a company representative from elance promptly emailed me and asked how they could improve their service.

When I talked about PRWeb on Twitter they contacted me and asked me to be on their consumer advisory council. 

People on Twitter, and online in general these days, EXPECT their complaints to be heard. Several times I’ve seen someone mention that they complained about a company repeatedly on Twitter and the company never contacted them. This may not be fair, but this is reality. Don’t lose customers and suffer a tarnished reputation just because you haven’t bothered to find out what people think of you. 

There are a number of wonderful, free tools, including www.search.twitter.com,  Tweetbeep and Google Alerts, which make it easy. 

www.google.com/alerts

http://www.tweetbeep.com/

I also like to search for my name on www.addictomatic.com

Don’t forget to search for your name, company name, and your competitor’s names on Twitter Search

And if you want to spend all day long tracking everything like a CIA spy, visit Marketing Pilgrim and check out their great list of 26 buzz-monitoring sites:  Marketing Pilgrim

So what am I missing? If you have any other great reputation monitoring tools that I’ve missed – please let me know! 

 

 

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